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Our Process

There are generally two ways that you can begin the process of converting your photo into a cross-stitch pattern. If you have your photo on your computer in a digital form, you can use the Instant Preview section of our web site to browse for your photo and upload it. From there, you can adjust options such as the stitch count, finished size, sharpness, number of colors and other options. After you are happy with your photo, you can then order a complete kit which includes a color pattern, fabric, floss, and a floss organizer (see Our Products for more information). You can also order the pattern alone in either full-color or black and white. Please note, however, that there is absolutely NO OBLIGATION to purchase anything! The instant preview is completely free!

If you do decide to place an order, we can usually ship it within 2 to 3 days, and shipping usually takes another 2 or 3 days. For good measure, you can expect to receive your order within a week to 10 days after the order is placed.

If you have questions about our process, please don't hesitate to Contact Us. You may also wish to take a look at the Frequently Asked Questions.